CRH HomeCare #1 in Quality in Crittenden County

October 8, 2009

FOR IMMEDIATE RELEASE

CONTACT: Rebecca Winter, Marketing Services
Crittenden Regional Hospital
870.735.1500

Crittenden Regional Hospital’s Home Health agencies are known for providing high quality care to their patients. Agencies based in West Memphis and Marked Tree were recently awarded six out of the 13 home health quality awards presented during AFMC’s 16th Quality Conference. The Arkansas Foundation for Medical Care (AFMC) presented these awards in recognition of their commitment to excellence in health care.
The home health agencies won awards in all three Quality Award categories: Best Achievement, Most Improved and Innovator. Results for Best Achievement and Most Improved were based on quality of care data. Innovator Awards were presented to home health agencies that demonstrated a system change that resulted in improved processes and outcomes. The agency must have served as a mentor to other agencies in implementing similar changes.
“Although we are certainly thrilled over winning the awards, I am not surprised”, says Cindy Parker, Director of Homecare Services, “We have such a high-quality, community-oriented, committed staff, who continually strive to improve the quality of care provided. In fact, that is one of the reasons we choose to be accredited by the Joint Commission. Many people who are not involved in the health care arena do not know that The Joint Commission (TJC) is the nation’s premier best -practice accrediting body in health care. The TJC has, since 1951, maintained state-of-the-art standards focused on improving the quality and safety of care provided by health care organizations.” To earn and maintain The Joint Commission’s Gold Seal of Approval™, an organization must undergo an extensive on-site survey by a Joint Commission survey team at least every three years. Crittenden Regional Hospital home health agencies are unique in that they have been accredited since 1995 and are the only home health agencies in Crittenden County with this elite designation.
Another example of the high quality care provided by Crittenden Regional Hospital Home Health agencies can be found at the www.medicare.gov home health compare website. The Quality measures give you information about how well home health agencies provide care for some of their patients. The measures provide information about patient's physical and mental health, and notes improvements in their ability to perform basic self-care activities. The quality information can be used to help you rank home health agencies in your area.
If you or someone you know is in need of home-based care, we encourage you to make an educated decision, confident that Crittenden Regional Hospital Home Health will provide excellent quality care, compassion and concern.
For more information about our Home Health services, please call or have your physician call (870)732-7777.