Crittenden Regional Hospital
200 Tyler Avenue
West Memphis, AR 72301
(870) 735-1500
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Patients & Visitors

Crittenden Regional Hospital is located at 200 Tyler Ave in West Memphis, Arkansas. (View map)

The Visitor and Patient parking area is located behind the hospital. A map is available of the Hospital campus illustrating parking areas and department locations.

General visiting hours are from 7 a.m. until 9 p.m.

The Women's Center welcomes visitors 24 hours a day, 7 days a week. No children under the age of 12 years are allowed on any of the patient floors or the Women's Center.

Crittenden Regional Hospital has a cafeteria and welcomes family members to enjoy breakfast, lunch or dinner in these facilities. To go orders are also available upon request. The weekly menu is available online. American Diabetes Association approved entrees, side dishes and desserts are served daily. The cafeteria hours are as follows:

Breakfast is served 6:30am - 9:30am
Lunch is served 11:00am- 1:30pm
Dinner is served 5:30pm - 6:30pm

A Health Resource Center (see below) is also available to assist patients, family members, healthcare professionals and members of the community with basic health care information. Staff members are available to assist individuals with locating information through both electronic and written materials.

Hospital Campus Map

Hospital Campus Map

  1. Delta Area Health Education Center-North
  2. Radiology Department Entrance
  3. Main Entrance to Admissions and Hospital
  4. Court Yard
  5. Cardiac Cath Lab Entrance
  6. Hospital Home Health Offices
  7. Day Surgery Entrance
  8. Day Surgery, Cardiac Cath Lab, Ross Hooper Women's Center and Glenn P. Schoettle Center Parking Area
  9. Procare and Haven Hospice Offices
  10. Glenn P. Schoettle Center
  11. The Women's Center
  12. Front Entrance to Hospital. Entrance to the Women's Center, Gift Shop and Cafeteria.
  13. Location of Cafeteria
  14. Emergency Room Entrance
  15. Parking for the Emergency Department and the Physicians' Office Building
  16. The Physicians' Office Building (228 W. Tyler)
Health Resource Center Billing Info

Funded through Delta AHEC North and housed at Crittenden Regional Hospital, the Health Resource Center is available to hospital patients and their families as well as area healthcare providers and the general public.

The Center contains a computer lab of 4 computers as well as a consumer and professional reference collection of books, magazines, DVDs, CD ROMs and videos. Displays are available for check out through the Delta Center on Aging which is located on the third floor.

For more information, call the Delta AHEC Office at 870. 735.5527 or you may search the collection of materials to see what is available by clicking on the link below.

The Center is located on the second floor of Crittenden Regional Hospital across from Patient Room 224.

Hospital Bill: The hospital provides the healthcare workers, equipment and supplies that you receive while in the hospital. The charges for these services will appear on your hospital bill.

The hospital will file an insurance claim to your medical insurance carrier if the information was provided at the time of admission.

You may also receive professional bills from your physician, radiologist, and pathologist.

The radiologist performs procedures such as x-rays, ultrasounds, MRI, CAT scan, mammograms, etc. The radiologist supervises testing and interprets any procedure conducted; consults with your physician when necessary, etc. Although you may not meet the radiologist personally, they will interpret your results and send any reports to your personal physician. The charges for these services will be billed to you separately by the radiologist.

The pathologist examines tissue specimens removed by surgery or biopsy; examines Pap smears, blood smears, etc.; performs procedures such as bone marrow examinations; supervises testing and interprets test results; consults with your physician when necessary, etc. Although you may not meet the pathologist personally, they will be examining your specimens and sending reports to your personal physician. The charges for these services will be billed to you separately by the pathologist.

If additional information is needed, you may contact the Business Office by calling [870] 735.1500, Ext. 1034.

Medical Records Information

Your Health Information Rights

The health and billing records we maintain are the physical property of Crittenden Regional Hospital. However, the information contained in the record belongs to you.

Read our entire Privacy Policy here

For further information about this Privacy Notice, please contact:

Paul Rogers, Privacy Officer
Crittenden Regional Hospital
200 Tyler Avenue
West Memphis, AR 72301

You have the following rights with respect to your Protected Health Information (PHI).

Employment Application
Download ROI Consent - HIPPA (PDF)
  • You have the right to restrict the use of your protected health information. However, the organization may choose to refuse your restriction if it is in conflict with providing you with quality healthcare or in the event of an emergency situation.
  • You have the right to receive confidential communication about your health status.
  • You have the right to review and photocopy any/all portions of your health information.
  • You have the right to request changes to your health information.
  • You have the right to know who has accessed your protected health information and for what purpose.
  • You have the right to possess a copy of this Notice of Privacy Practice upon request.
  • The organization is required by law to protect the privacy of its patients. It will keep confidential any and all patient health information and will provide patients with a list of duties or practices that protect protected health information.
  • The organization will abide by the terms of this notice. The organization reserves the right to make changes to this notice and continue to maintain the confidentiality of all health information. All complaints will be investigated. No personal issue will be raised as a result of filing a complaint with the organization.
  • You have the right to complain to the organization if you believe your rights to privacy have been violated. If you feel your privacy rights have been violated, please mail your complaint to the hospital:
  • ATTN: Quality Management Office
    Crittenden Regional Hospital
    200 Tyler Avenue
    West Memphis, AR 72301


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