| PUBLIC NOTICE for Visitors/Employees/Medical Staff The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) will be surveying Crittenden Regional Hospital on an unannounced basis.
The purpose of the survey will be to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the condition under which, accreditation should be awarded the organization.
Joint Commission standards deal with organization quality and safety of care issues and the safety of the environment in which care is provided. Anyone believing he or she has pertinent and valid information about such matters may contact the Quality Management Office at 870.733.3838. If these concerns are not resolved, we encourage you to contact the Chief Executive Officer at 870.735.1500, ext. 1000.
If you believe we are unable to resolve your concern, you may contact the Joint Commission. Information will be carefully evaluated for relevance to the accreditation process. Such requests should be addressed to:
Office of Quality Monitoring The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181 800.994.6610 complaint@jointcommission.org
Employees should not be concerned that the hospital will take retaliatory and/or disciplinary action.
The Joint Commission's Office of Quality Monitoring will acknowledge in writing or by telephone concerns received and an account representative will contact the individual.
This notice is posted in accordance with the Joint Commission's requirement and may not be removed.
Thank you,
Quality Management Office
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